Can't see the process for the tools? Along the purchase-to-pay and order-to-cash process chains, retail companies use numerous SAP transactions and add-ons to work efficiently. When things go wrong at one point, there is a different contact person for each piece of the puzzle. Find out why cross-process consulting makes more sense here.
For the sake of illustration, let's assume you deal with IT construction sites in the P2P process: The Approval workflow is not optimally structured and has led to delays in day-to-day work. In addition, it has led to resentment among employees with Needswaiting for material. If the goods are there, then there is also a hitch in the area of Invoice receipt and release. You realize for yourself, "This isn't running quite smoothly here! Does it have to be so complicated?"
You want to improve the situation for everyone involved and have already made an initial analysis of where something probably needs to be adjusted in order to pour some oil into the gears. For the implementation, you have external SAP consultants on hand - it can't take that long then!? But you rejoiced too soon, because your first contact person makes it clear that customizing the approval workflow is not a problem, that the areas of Invoice receipt and release, however, are handled in another add-on. Someone else is responsible.
"That's not my responsibility!"
In this example with two different contacts, things are still clear. In view of the many document types in sales and purchasing that need to be processed, a large number of people quickly become involved. And you know it: The scheduling of change requests alone is a challenge in large groups. We, the CSK, prefer to look at P2P and O2C processes holistically in order to avoid efficiency problems.
How do you notice this? Already during the sales appointment, our consultant can show you a complete process live on the test system, e.g. from the arising demand to the payment of the supplier invoice in our AddOns. Including approval, purchase order, order dispatch, order confirmation, delivery bill, invoice receipt, release, booking/payment and evaluation.
If you think about it processes. Simple. Better. then feel free to contact us! Our SAP AddOns along the two process chains mentioned interlock seamlessly and we can show you live on the system what advantages this has for you.
